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Information Technology - Network & Support Jobs

Support Engineer

Job Information
LocationRecruitment Agency / Vacancy in Stellenbosch
SalaryR30k - R40k
Job TypePermanent
Experience3+ years

Job Description

Situated in Stellenbosch? We are looking for stellar Support Engineers, with exceptional problem solving skills and good verbal and written communication skills. The ideal candidate must be willing to work within a fast pace environment and be self-motivated and have a passion for this position.


• Support the production environment, upgrade, security, disaster recovery, hotcards, bins etc.

• Setup and configure the Production environment (new sites, bins routing etc)

• Ensure that communication channels are established with all clients at a technical level

• Ensure that feedback is given to both management and clients

• Investigating production related queries as raised by business or external parties

• Ensure that adequate testing has taken place before implementing new systems or changes to existing systems

• Setup and configure Disaster Recovery (DR)

• Ensure that periodic tests are executed at the DR site

• Ensure that failover procedures are documented and kept up to date

• Ensure that all technical documentation is current and freely available

• Ensure that all processes are documented

• Test any new system releases / upgrades from Development

• Ensure that a testing schedule and procedure is available

• Set-up and maintain systems

• Database management


• Minimum 3+ years related experience

• ACI products (Postilion real –time) experience essential

• MSSQL, experience is essential

• Linux experience advantageous

• Business Analyst or project management experience advantageous

• ACI experience

Tertiary Education Requirements:

• Matric

• MCDBA or relevant course essential

Interested candidates can forward their comprehensive written applications to the following e-mail: or fax to: 086 600 7977, you can also contact Natanya on 011 807 8064. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3

working days after the closing date, please consider your application

or email us:

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