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Information Technology - BA & PM Jobs

Senior Business Analyst

Job Information
LocationCape Town
SalaryR80k – 74k
Job TypePermanent
EducationRelevant diploma or degree from a recognised tertiary institution
Experience10+ years' experience

Job Description

A new position is available in the Cape Town area for an experienced Senior Business Analyst.


• Business and systems analysis

• Solution design

• Problem solving and diagnostic work

• Forming an integral part of the systems development lifecycle

• Understanding the business issues and data challenges of a client organization and industry

• Creating functional specifications and user requirement specifications for user requirements

• Specifications for new features required by clients

• Involvement in functional design sessions with the development teams

• Taking responsibility during the development life cycle to resolve any business related issues requirements

• Performing integration testing to ensure that the solution for a new feature is functioning in an integrated system environment and supporting testing efforts

• Providing production support (3rd line) for helpdesk calls on business related issues

• Taking ownership to ensure a new product features are delivered successfully

• Providing progress reports

• Ensuring issues are identified, tracked, reported on and resolved in a timely manner

• Applying project standards and project methodologies

• Consistently deliver high quality service to our clients

• Providing guidance to junior business analysts

• Managing customer expectations

• Supporting project managers

Qualifications and Experience:

• University degree B. Degree Computer Science or Information system major or BEng degree

• Business Analysis courses and/or Business Analysis Certification (HIGHLY beneficial)

• Architectural courses, TOGAF, TMForum (HIGHLY beneficial)

• Experience Required

• 10+ years relevant experience

• Essential Competencies

• Experience in the telecommunications industry

• Business and systems analysis experience

• Problem solving and diagnostic acumen

• Understanding of telecoms network infrastructure

• Being able to work in a project/team environment

• Excellent communication skills

• Initiative and creative problem solving skills

• Confidence

• Advantageous Competencies

• Exposure to and/or participation in defining enterprise architecture

• Previous programming experience

• Willingness and ability to work under pressure

• Team player

Interested candidates can forward their comprehensive written applications to the following e-mail: it. jobs(at) or fax to: 086 600 7977, you can also contact Nikita on 011 807 8064

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 working days after the closing date, please consider your application unsuccessful.

Hire Resolve offers a R1000 for any candidate that is referred and placed through Hire Resolve. Hire Resolve also offers a R1000 job spec fee for any referral that results in a placement through Hire Resolve. If your company is looking for any IT, Finance or Engineering staff, please email us at with the company name, a contact person and contact email or number of the person doing the hiring. We will keep the referral strictly confidential.

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