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GBS Client Analyst

Job Information
LocationRecruitment Agency / Vacancy in Johannesburg East
SalaryR282k + Benefits
Job TypePermanent
EducationDegree or Diploma
Experience5+ years
ReferenceJEM377
Emailit.jobs(at)hireresolve.co.za
Fax0866007977

Job Description

Client Analyst position is available with a great company in the Johannesburg East area. The client is looking for someone who can work well in a team with excellent problem solving skills and who is highly self-motivated.

Responsibilities:

• Provide first and second line support for the company.

• Analyse, troubleshoot, implement and support all aspects of the client infrastructure including technologies, but not limited to desktops, laptops, printers, video conferencing, wireless networking, VPN access, TCP/IP, DNS/DHCP issues and other end point devices.

• Hardware and Software Asset Inventory and Print Server management.

• Address and escalate tickets from the Help Desk (ITGSC) and Single Point of Contact (SPOC), in troubleshooting problems and to identify and resolve operational issues.

• Troubleshoot, support and maintain the Microsoft SharePoint environment on a local and global scale.

• Perform other duties as assigned by GBS management.

Qualifications and Experience:

• Grade 12 Certification.

• Minimum qualification of MCSA, MCSE with SharePoint experience is essential.

• Minimum of 5 years working experience.

• Proficiency in Microsoft Windows operating system with a thorough knowledge of Microsoft SCCM, Microsoft SharePoint, Active Directory and other administration tools.

• Ability to prioritize and handle multiple tasks and projects, meet deadlines with demonstrated attention to detail and accuracy.

• Effective verbal and written communication skills.

Interested candidates can forward their comprehensive written applications to the following e-mail: it.jobs@hireresolve.co.za or fax to: 086 600 7977, you can also contact Justine on 011 807 8064

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 working days after the closing date, please consider your application unsuccessful.

Hire Resolve offers a R1000 for any candidate that is referred and placed through Hire Resolve. Hire Resolve also offers a R1000 job spec fee for any referral that results in a placement through Hire Resolve. If your company is looking for any IT, Finance or Engineering staff, please email us at jobspec@hireresolve.co.za with the company name, a contact person and contact email or number of the person doing the hiring. We will keep the referral strictly confidential.



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