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CRM Manager

Job Information
LocationRecruitment Agency / Vacancy in SA. Johannesburg
Job TypePermanent

Job Description

Roles & Responsibilities

The CRM Consultant will provide consulting, programming, training, installation and support for clients using Microsoft Dynamics CRM. Prefer candidate with Microsoft CRM experience and willingness to learn from others. The consultant will work in a team environment with responsibility for the on-time, on-budget delivery of multiple customer projects.

• Configure and customize CRM application (Microsoft Dynamics CRM) based on the customer plan

• Knowledge of programming procedures and programming languages including Visual Basic, Javascript and SQL would be beneficial

• Knowledge of IIS and web technologies

• Ability to run workshops and provide functional design and technical design documentation

• Develop and test programs and programming modifications; Write testing plans for others to test your work

• Plan and perform data migration into the new systems

• Create reports

• Write and maintain programming and project documentation based on provided specifications

• Provide end-user and system administrator training in on-site and remote formats

• Continuously improve knowledge through reading and self-study


• Experience implementing CRM (5 to 7 years)

• Familiar with relational database concepts and SQL

• Self-starter with ability to handle multiple tasks and priorities

• Must have excellent communication and client development skills

• Maintain a positive attitude that promotes team work within the company and a favourable image of the company

• Effectively manage and solve complex problems through problem-solving

• Work cooperatively in a team environment

• Remain flexible on changing workloads

• Willing to Travel

Should you meet the requirements for this position, please email your CV to Megan on or fax to 086 572 8877. You can also contact Megan on 031 350 4405.

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

Hire Resolve offers a R1000 for any candidate that is referred and placed through Hire Resolve. Hire Resolve also offers a R1000 job spec fee for any referral that results in a placement through Hire Resolve. If your company is looking for any IT, Finance or Engineering staff, please email us at with the company name, a contact person and contact email or number of the person doing the hiring. We will keep the referral strictly confidential”

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