Information Technology - Network & Support Jobs

Account Engineer - Technology Enablement

Job Description

Account Engineers/Consultants to work with our clients to gather requirements, document solution design, configure the Salesforce application, train administrators and end-user personnel on how to navigate and best leverage the solution, and ensure successful engagements and project go-lives through disciplined project management.

Requirements:

QUALIFICATIONS:

Matric plus applicable tertiary equivalent experience or preferably, an ICT relevant diploma or degree from a recognised tertiary institution;

Salesforce.com Certifications (ADM-201, CON-201) preferred, but not required

Drivers License and a willingness to travel

Have a passion for solving customer’s challenges with software

Be able to communicate with both technical and non-technical audiences

Build rapport and develop effective working relationships with clients

Have excellent written and oral communication skills

Have tenacity, persistence, passion and a desire for customer success

5+ years work experience

4+ years professional services or technical consulting experience

2+ years experience with Salesforce.com preferable

Client facing and project management experience

Implementation expertise in configuring and deploying SaaS based applications

Sales, Marketing and Customer Service expertise is desired

Experience with Customer Relationship Management (CRM) applications (e.g. Salesforce, Siebel, Eloqua, Marketo) as well as integration tools (Pervasive, Informatica, Boomi) is desired

Industry expertise in High Tech, Financial Services, Health Care and eCommerce is a plus

Outstanding writing, presentation, communication and organization skills are required

Outstanding PC skills (Excel, Access, Word, etc.) are required

Interested candidates can forward their comprehensive written applications to the following e-mail: it.jobs@hireresolve.co.za or fax to: 086 600 7977. You can also contact Debré/Sam/Cheyenne on 011 807 8064

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

Hire Resolve offers a R1000 for any candidate that is referred and placed through Hire Resolve. Hire Resolve also offers a R1000 job spec fee for any referral that results in a placement through Hire Resolve. If your company is looking for any IT, Finance or Engineering staff, please email us at jobspec@hireresolve.co.za with the company name, a contact person and contact email or number of the person doing the hiring. We will keep the referral strictly confidential

or email us: it.jobs(at)hireresolve.co.za